Wireless accounts Management and Representation.
Are your costs and devices being effectively managed?
Is your wireless carrier doing the best they can?
"On average, clients only proactively manage 67% of their wireline expenses and 57% of their wireless expense"
"12 percent to 20 percent of telecom charges are in error, and 85 percent of the errors are in the carriers favor"
"The cost of telecommunications now ranks in the top five expenses for most companies, up from number ten a decade ago."
Internal solutions always come up short, which is why states that…
"…a typical company's lack of highly refined expertise, tools, and methodologies is largely the reason why in-house return on investment for telecom expense management fails to match those of
Total Telecom Cost Management™
Advances in technology and functionality have evolved the basic cellular telephone to a feature rich, essential, and ubiquitous business tool!
In business today:
The use of cell phones and wireless devices continues to grow at unprecedented rates.
Many employees expect that these capabilities will be provided by the company!
Wireless spending is growing at 8 times the rate of traditional wired lines. In many companies, wireless spending will soon exceed that of traditional wired lines.
The majority of companies have no formal plans to control or manage these costs. ______________________________________________________________________________________________________
Total Telecom can help companies control and manage this dynamic and challenging environment. There are three components to our service offering.
1. Bill Auditing – Total Telecom Consulting will audit your wireless bills to:
- Identify billing errors and contract discrepancies
- Evaluate and optimize plan utilization
- Identify opportunities to improve contract terms and costs
2. Policies and Procedures – Total Telecom Consulting will work with your management team to define and develop:
- Job positions and responsibilities that justify having a company paid (or reimbursed) cell phone or wireless device
- Device features (i.e. internet access, email, GPS, push-to-talk, etc.) available by position and responsibilities
- Internal management procedures that govern the acquisition and termination of devices
- End user policies for acceptable usage of devices
3. On-going Management – this may include any of the following:
- Inventory tracking and reporting
- Monthly costs reporting and breakdowns by department or business unit
- Acquisition, activation, and deployment of new devices
- Repair, return, reallocation and/or destruction of old devices
- Routine monitoring of usage patterns and optimization.
- Total Telecom will help your company cost effectively utilize today’s technology!