Total Telecom Consulting

Linking Business and Technology. Efficiently

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Don't get Caught with your Phones Down!

Continue doing Business when your Phone system or Infrastructure are Compromised.

                                         

It's extensively understood throughout the business community that downtime in any area or system can be costly both financially but also in terms of staff and client moral. This especially true when it comes to data where most businesses will have some form of off-site backup to ensure continuity of information in the event of computer systems failure.

 

Just as important, but more often overlooked, is providing some form of backup to Business Telecommunications. Complacency often sets in when systems are working correctly and no problems occur, but it's important that business administrators review their companies telecom and consider the implications of any downtime.

 

"Any phone system outage, whether short or extended, will result in considerable financial losses, inconvenience and possibly at a time when your business can least afford disruption"

 

The Total Telecom Recovery™ product – rapidly restores control of incoming calls during telecom outages, whether caused by power outage, equipment failure, cable cut or a disaster.

Quickly recover all your existing numbers, including DID’s and toll-frees

Recover from all types of outages and disasters, even catastrophes such as Katrina and 9/11

Unparalleled control during the outage with the Web Call Controller

Connect live calls to the right employees – during your outage – even employees still inside the building that's experiencing the outage

Highly transparent and professional to callers, who will have no idea you're experiencing an outage

Unlimited voice mail boxes are included, to back up every phone number, every extension, every department, every employee

Easily testable, with free minutes to burn every month

Scalable, from small business to enterprise

Very Affordable



Training of staff in the correct procedures during an outage is an important aspect of any Disaster Recovery plan, particularly with communications backup. Staff will need to cope with temporary changes to the phone network while maintaining high levels of customer service.

 

Once in place, a telecom recovery plan needs regular maintenance, testing and auditing to ensure continued effectiveness and to adjust with changes in business structure and needs.



Telecom Recovery provides comprehensive advice on Disaster Recovery for telecommunications plus resources and recommendations for business seeking phone system backup. Business communications outages are costly both financially and to reputation and an effective backup to communications should be in place to maintain contact between staff and customers during emergencies.

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