Services Optimized

 

Local                              Long Distance               Cellular/Wireless

Data/WAN                       Internet                          VOIP

Teleconferencing           PBX & Voicemail           Answering Services

 

Savings Areas

Billing Rate Errors • Charges in excess of your contracted rates are eligible for refunds going back 2 years.

Billing Service Errors • You may be paying for lines you don’t even have. If so you are eligible for refunds going back a year or more.

Surplus Services • Unused and excess lines can be disconnected to reduce your bill.

Current Pricing • Ensure you are paying going rates. Renegotiating with your existing carriers (or switching carriers if necessary) often provides significant savings.

 

Process

Total Telecom Consulting does of all the work. We manage the project and put in place the changes you approve.

Your role is information provider and authorizer (which involves a kick-off meeting to provide relevant details about your infrastructure and business,  provide copies of bills and other pertinant documents, sign the occaisional LOA, meet with vendors if/when needed, approve service/system changes).

Total Telecom Consulting facilitates any orders and plans/executes changes. Total Telecom Consulting remains available to you after the project for ongoing advice regarding your telecom and technology infrastructure.

See a process flowchart

 

Deliverables

During the Project
• Periodic project status reports.
• Cost savings options for your consideration/approval (e.g., a proposal resulting from contract re-negotiations with your carrier).
• General management and configuration recommendations (e.g., improvements to voicemail security).

At Completion

 

Requirements

Location
• Work is performed off-site or on-site depending on security or other requirements. In either case the work is unobtrusive and requires little effort from your staff.

Info Required
• Current phone bills.
• Telecom carrier contracts.
• Phone lists and any other records you may have.
• Total Telecom Consulting can pull and copy files if preferred.

Note: Information is kept strictly confidential per NDA.

 

Fees

Contingency
•  The only fees are a share of the savings identified. I follow the TEM industry standard rate of 50% of savings realized over 24 months.
•  No upfront costs or other fees.
•  Guaranteed ROI – If I don’t find any savings there are no fees.