An industry expert described some benefits of Telepresence: "There
were four drivers for our decision to do more business over video and Telepresence. We wanted to reduce our travel spend, reduce our carbon
footprint and environmental impact, improve our employees' work/life
balance, and improve employee productivity."
Rather than traveling
great distances in order to have a face-face meeting, it is now
common place to instead use a tele-presence system. Each member/party of the meeting uses a telepresence server
to "dial in."
Users can see/talk to every other member on a screen/screens
as if they were in the same room. This brings enormous time and cost
benefits. It is also superior to phone conferencing, as
the visual aspect greatly enhances communications, allowing for
perceptions of facial expressions and other body language.
Mobile collaboration
systems combine the use of video, audio and on-screen drawing
capabilities using newest generation hand-held mobile devices to enable
multi-party conferencing in real-time, independent of location.
Benefits
include cost-efficiencies resulting from accelerated problem
resolution, reductions in downtimes and travel, improvements in customer
service and increased productivity.